Trade-Up Policy

Trade-Up Policy


Protects your piano investment for generations to come.

Your piano purchase is an investment for a lifetime. Once you’ve discovered that owning a piano can bring lifelong enjoyment, you may also find that your musical needs change as well.
Your piano investment is protected by our Full Lifetime Trade up Guarantee. If at any time the original piano purchaser wishes to update their piano (acoustic or digital) purchased from Southwest Pianos, we will give the original owner the full purchase price (not including sales tax or delivery charges) of that piano towards ANY PIANO** in our showroom. This applies only to pianos of greater value and as long as the trade in piano has been maintained properly and is in reasonable working condition.

We want you to be happy with your piano for the rest of your life!

How we compute your Trade Up:
Our Floor Price - Cost of your Trade Up + Tax = Your Final Price